Welcome to Horizon Help and Training!
This Help Manual provides written directions on the various processes in the Horizon Programs. The topics are in order of the menus in the system. Instructional videos are included in some topics - click the link at the of the topic to view the related video.
HOW TO USE HELP
NAVIGATION: HELP menu > Help
- While logged into the Horizon Program, access help by:
- Go to the HELP menu > Help, OR
- Pressing the F1 key while logged into the program.
- The content of the help files follow the same order as the module menus. The "Books" contain further information under them and may be opened by double clicking.
- In addition to the Help file the following informational files are also available under help:
- What's New - contains information on new features/programs added to a specified version number
- How To - contains instructions on how to accomplish tasks in the module
NEED MORE HELP?
You can count on quality outcomes and superior customer support via the Horizon Support umbrella. This includes 24/7 access to the how-to and training videos and unlimited access to our knowledgeable Help Desk.
Any time you need assistance in the system, submit a Help Desk ticket on the Horizon Customer Service Portal and we will contact you. SEE: How To Submit Help Desk Tickets
You can also call our office at 800-889-3388 to talk to a Horizon representative who will submit a Help Desk ticket.
2/2021
