Setup a Landlord for Document Viewer

The Stratus Document Viewer is an online web portal that allows your landlords to view and print PDF files for Section 8 HAP Payments. After your Document Viewer site is originally established, you will be able to maintain certain aspects of the site from within the Horizon Section 8 Program.

Setup Landlord Access

NAVIGATION: ACTIVITIES menu > Landlord Master

1. Select the landlord using the LANDLORD NUMBER or SORT KEY fields.
2. In the ONLINE SETUP section, enter this information:
   1. Current email address for the landlord.
   2. Enter the Weblogin for the landlord. The login will be your PA number with HUD, i.e., PA005 plus the landlord number and would look something like this: PA0051001. The login must be setup in this way and can never be changed.
   3. Enter the password for the landlord. The password can be any initial password you create or the landlord provides. Once the password is uploaded, it can be changed online by the landlord.
3. Go to QUICK LINKS menu > Online Processes > Send Login information to DocumentViewer.net. This process will upload the Landlord's login and password information to the website.
4. After the landlord's information has been entered and uploaded, the landlord's payment history needs uploaded. This step should be done after each check run and after setting up a new landlord as described.
5. Go to the UTILITIES menu > Send Online Payment Information.
6. Enter or select a Check Date. The program will upload all payment information that exists prior to the check date (cut-off date) entered. The date can be a future date if checks were written and dated for a future date.
7. Press SEND.

How the Landlord Views Their Information

Once you have setup the landlord with access and sent the payment information, the landlord can now view the information on the DocumentViewer.

1. Instruct the landlord to www.documentviewer.net.
2. Enter their Weblogin and password.
3. Press LOG-IN.
4. Enter a date range and press SEARCH.
5. To view a specific payment, press VIEW for any listed payment.

See Stratus Document Viewer Help Files

12/2023