This program is only available if setup to be accessed.
Go to Maintain>>Tenants (Active)>>Quick Link>>Tenant Messages
This program is used to record messages for the following:
Incoming Phone Message
Message to Inspector
Message to Landlord
Message to Tenant
Missed Check
Office Visit
At the top of the view are functions such as clear and close. Click here for more information on functions.
The header displays the head of household name.
Select one of the following "types" for the message:
The selected "type" controls the fields that are available for inputting and recording data. Click on one of the above "types" to go to information for that "type".
The following fields are available for inputting data when the "type" selected is Incoming Phone Message.
This field defaults to the current date. Enter through the field to accept the current date or enter the date of the call in a mmddyyyy or mmddyy format.
Enter the first and last name of the person who initiated the call.
Enter the area code and phone number of the person initiating the message.
Enter the name of the person who took the message.
Enter the message.
Click the "Save and Print Message" button to save the message and send the message to the printer.
Select a previous message by check marking it in the previous message window and then click the "Go to Message" button to bring the selected message back up into the previous message entry area.
This window shows previous messages that have been saved. Users may select (check mark) a previously entered message to bring it back up into the entry area for editing or printing.
After the message has been saved or printed, close the program using the Esc key, click the X in the upper right, or click on Close from the function menu.
The following fields are available for inputting data when the "type" selected is Message to Inspector.
Enter the name of the person the message is from.
This field defaults to the current date. Enter or tab through this field to accept the current date or enter the date of the message.
Enter the name of the person who called, if applicable.
Enter the date of the cancelled inspection in a mmddyyyy or mmddyy format.
Enter the date of the rescheduled inspection in a mmddyyyy or mmddyy format.
Checkmark one or more of the following if they apply:
Tenant Damages
Unauthorized live-in
Landlord will not make repairs
Increase Bedroom Size (if this is checked then enter the following)
From - enter the number of bedrooms currently known
To - enter the number of bedrooms to increase to
Other (If other is checked fill in the other information in the next field)
Enter the message.
Click the "Save and Print Message" button to save the message and send the message to the printer.
Select a previous message by check marking it in the previous message window and then click the "Go to Message" button to bring the selected message back up into the previous message entry area.
This window shows previous messages that have been saved. Users may select (check mark) a previously entered message to bring it back up into the entry area for editing or printing.
After the message has been saved or printed, close the program using the Esc key, click the X in the upper right, or click on Close from the function menu.
The following fields are available for inputting data when the "type" selected is Message to Landlord.
This field defaults to the current date. Enter or tab through this field to accept the current date or enter the date of the message.
Select "YES" or "NO" to indicate if a reply is necessary.
Enter the message.
Click the "Save and Print Message" button to save the message and send the message to the printer.
Select a previous message by check marking it in the previous message window and then click the "Go to Message" button to bring the selected message back up into the previous message entry area.
This window shows previous messages that have been saved. Users may select (check mark) a previously entered message to bring it back up into the entry area for editing or printing.
After the message has been saved or printed, close the program using the Esc key, click the X in the upper right, or click on Close from the function menu.
The following fields are available for inputting data when the "type" selected is Message to Tenant.
This field defaults to the current date. Enter or tab through this field to accept the current date or enter the date of the message.
Select "YES" or "NO" to indicate if a reply is necessary.
Enter the message.
Click the "Save and Print Message" button to save the message and send the message to the printer.
Select a previous message by check marking it in the previous message window and then click the "Go to Message" button to bring the selected message back up into the previous message entry area.
This window shows previous messages that have been saved. Users may select (check mark) a previously entered message to bring it back up into the entry area for editing or printing.
After the message has been saved or printed, close the program using the Esc key, click the X in the upper right, or click on Close from the function menu.
The following fields are available for inputting data when the "type" selected is Missed Check.
Place a checkmark in the box if the tenant or landlord report that the check was never received.
Place a checkmark in the box if the tenant or landlord report the checked was received but was lost.
The message date will default to the current date. Enter or tab through the field to accept the default date, or enter a different message date in a mmddyyyy or mmddyy format.
Enter the first and last name of the person who is reporting the check as lost.
Select one of the following types:
Owner Check
Tenant Check
Enter the date of the check in a mmddyyyy or mmddyy format.
Enter the check number of the missing check.
Enter the dollar amount of the check.
Enter the message.
Click the "Save and Print Message" button to save the message and send the message to the printer.
Select a previous message by check marking it in the previous message window and then click the "Go to Message" button to bring the selected message back up into the previous message entry area.
This window shows previous messages that have been saved. Users may select (check mark) a previously entered message to bring it back up into the entry area for editing or printing.
After the message has been saved or printed, close the program using the Esc key, click the X in the upper right, or click on Close from the function menu.
The following fields are available for inputting data when the "type" selected is Office Visit.
The visit date will default to the current date. Enter or tab through the field to accept the default date or enter a different date for the office visit in a mmddyyyy or mmddyy format.
Enter the first and last name of the visitor.
Enter the name of the housing representative.
Enter the message.
Click the "Save and Print Message" button to save the message and send the message to the printer.
Select a previous message by check marking it in the previous message window and then click the "Go to Message" button to bring the selected message back up into the previous message entry area.
This window shows previous messages that have been saved. Users may select (check mark) a previously entered message to bring it back up into the entry area for editing or printing.
After the message has been saved or printed, close the program using the Esc key, click the X in the upper right, or click on Close from the function menu.